Frequently Asked Questions
Ordering
Who is eligible to order from this site?
Anyone with an upcoming event that Bethany Beach Retreat Center (CCCA) may order linens directly from us.
If you are not a guest of the CCCA, but would like to rent linens for your upcoming vacation in Bethany Beach or the surrounding area, you can order through our main website https://linens.seaplayhomes.com
How far in advance should I place order?
We highly recommend placing your order at the time you make your reservation or at least 21 days prior to your stay.
Can I order extra bath towels, washcloths, or pillows?
Absolutely! You can add as many extra bath towels, washcloths, or pillows to your order as you like. Please remember that each bedding package already includes 1 bath towel, 1 washcloth, a pillow and pillowcase.
I need to change my order. How can I do that?
Not a problem. Please contact our office directly at 302-317-1390 for assistance.
I need to cancel my order, what do I do?
Please contact our office at 302-317-1390 for assistance.
Delivery & Pickup
When will my order be delivered?
We work closely with the CCCA facility to have your order there prior to your arrival. In some instances your order may arrive at the same time or shortly after you arrive.
Where do we put the dirty linen for pickup?
The morning you are scheduled to checkout, we ask that you please gather all linen (dirty and clean) and place in the provided bags. You can leave the bags in the same location they were dropped off. Our team will pick them up that afternoon.
Payment
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Discover, and American Express). For alternative options you may contact us directly.
When do I have to pay for my order?
Payment is due in full at the time you make your reservation.